Managed IT Services

Most small businesses they can’t afford a full-time IT department. Large businesses often need supplemental support and subject matter experts for their existing departments.  This is where Maxtreme's maintenance agreements can help.

Every maintenance agreement is custom tailored to each client’s needs.  In some cases it is requested that we handle all IT related duties.  In other cases, we are a bolt-on addition that works onsite with existing IT departments developing, deploying, and maintaining infrastructure and workflows.

Features and Benefits of Maxtreme Managed IT Services (MIS) include but are not limited to:

  • Certified Mac OS X Server Support
  • E-Mail and Phone Help Desk 7 Days A Week
  • Remote Support Weekdays and Weekends
  • Response/Resolution Time in 1-4 hours
  • Print Management and Consolidation
  • Equipment and Service Vendor Management
  • Software License Management
  • Facilitation of System Repairs
  • Mobile Device Management
  • Network Storage Administration
  • System Testing Imaging and Deployment
  • Network Troubleshooting
  • Firewall Troubleshooting and Management
  • Private Mail Server Management
  • Email Archival and Auditing Management
  • Client Workstation Policy Management
  • E&O Coverage for All Projects $2,000,000 / $4,000,000
  • General Liability Coverage for each site $1,000,000
  • FileMaker Database Management
  • Workflow Management
  • End User Training for Operating System and included Applications and Configurations
  • AV Services
  • CAPX Budgeting